Group Product Manager - Technical Operations

Company Description

Job Description

Group Product Manager - Technical Operations

It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.

Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

As a Group Product Manager for Technical Operations, you’re ultimately responsible for ensuring that we offer the right compute, storage and network platform products, levering both physical data centers and public cloud offerings, that will enable our development teams to build and operate travel products. 

You will drive platform product vision, direct strategic initiatives and the creation of product roadmaps in collaboration with your teams and the Product managers in your area.

Our vision is to make it easier for everyone to experience the world. Wherever our customers go and whatever they do, they book it with us. With over 1.5 million room nights booked every day in our 1.5 million + accommodations worldwide, our daily mission is to make travel, experience and exploration accessible for everyone, everywhere.

1. responsible

• You take full end to end responsibility for your product.
• Develop and own the long-term product vision and inspire your teams and Product Managers to achieve the vision by sharing your message effectively.
• Identify platform opportunities and establish a strategy and roadmap to make the vision a reality.
• Support Product Managers in translating customer insights, company direction, industry developments into teams’ long- and short term priorities.
• Work closely with key stakeholders to understand user needs with data, identify gaps in our offerings and develop product requirements. 
• Because your opinion is data-driven, you will define key business and success metrics, track them, and improve upon them.
• Benchmark our platform infrastructure against industry standards and competitors for cost, innovation, and operational excellence.
• Drive the customer experience, continually raising the bar on quality, functionality and usability.
• Mentor the professional development of each direct report through personal and performance management and coaching.

B.skilled

• 6+ years of experience in a Product Management, Engineering or Technology Strategy role.
• Experience with managing and coaching teams of Product Managers as direct reports.
• Strong knowledge of cloud technologies is a big plus.
• Excellent communication skills - Being able to both communicate effectively both strategic vision and specific details to various stakeholders, from senior leadership to individual project members. Being able to write clear and concise product requirements, status updates and product results.
• Strong analytical skills - Able to interpret data and trends, diagnose problems, and recommend effective action plans to resolve issues.
• Strong organisational and project management skills - Someone with responsibility to ensure multiple projects are completed in an appropriate and timely manner. 
• Experience with stakeholder management (finance, budgeting, team management, recruitment, external customers).
• Strong teamwork and collaboration skills are essential.

B.offered

This position is open to worldwide candidates. We provide assistance for you and your family with a generous relocation package, ensuring a smooth transition to working and living in Amsterdam. We have successfully relocated 300+ technology professionals to Amsterdam in the last year.

• Headquarters located in one of the most vibrant cities in Europe: Amsterdam
• Performance-based company that offers 29 vacation days, career advancement and lucrative compensation, including bonuses and stock potential.
• Training, regular hackathons and opportunities to travel and attend global conferences.
• Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits.
• Company sponsored family and social activities to help our employees become integrated with each other and Dutch culture.
• Diverse, unique colleagues from every corner of the world.