Product Manager

About Inhabit

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.

About Rental Guardian

RentalGuardian is Inhabit’s leading insurance product offering within their vacation short-term rental division; we provide vacation protection solutions built for the vacation rental industry. RentalGuardian partners with InsureStays (dba Sandhills Insurance Group), a licensed insurance agency, and nationally recognized underwriters to provide products best suited to the needs of the short-term rental industry. These products include travel insurance, property protection and a liability protection bundle, which protects the property manager and homeowner.

The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.

Job Description

We are looking for an experienced Product Manager to work with our engineering and business teams to develop features, fixes, and ongoing maintenance for our suite of products. In this role, you will be working collaboratively with end users, software engineers, and support teams to gather information, build plans, and execute those plans to create and improve products and solutions that provide value to the business and end users. Your responsibilities will include working with leadership to prioritize and manage the health of the team backlog, writing user stories for development, and establishing priority by working with internal and external stakeholders. The Product Manager needs to be the prime example of change management. As needs evolve and change, so do priorities. Balanced business decisions should be your specialty.

What You’ll Do (Functions & Responsibilities)

• Assist the GM in building out a product roadmap that may include new products and/or feature requests
• Analyze enhancements and feedback from end users to identify trends that should be considered for development
• Clearly communicate with internal and external stakeholders on roadmap decisions, timelines, and features
• Evaluate various strategic initiatives to enable leadership to make informed decisions on prioritization
• Promote a healthy balance of features vs. bug fixes in coordination with the Development Manager, Software Engineers, Operations, and Quality Assurance team in backlog management and release planning
• Create product/project plan documentation on large efforts or features
• Work with the instructional designer and engineering specialist to create internal and external user documentation and release notes
• Identify and scope new features through writing user stories and defining acceptance criteria
• Manage and facilitate beta testing
• Follow progress of work and work with Development Manager to address production issues during sprints
• Provide training to support teams during the initial roll out of new/changes to features or applications
• Manage and deliver go to market activities, including training the line org during initial roll out of new features/products, creating documentation for both external and internal use, etc.

What We’re Looking For (Minimum qualifications)

• 5+ years of experience in Product for a SAAS company
• Superior project management skills; training in this area is a plus
• Track record of understanding customer needs, developing and maintaining a backlog, and working with cross functional teams 
• Proactive approach to identifying potential issues before they arise and participating in finding fast solutions
• Ability to convert high level business requirements into detailed product requirements/stories 
• High level of comfort with technical terminology and discussing technical issues with software engineers
• Experience with Agile development and Scrum processes 
• Exceptional communication skills
• Service-oriented approach to product ownership 
• A high-level of independence at work and strong prioritization skills 
• Works well with team members in a remote capacity across multiple geographical locations 
• Understanding of integration methodologies/ API connections
• Knowledge of Microsoft and Atlassian Suites is a plus 

Education Requirements

• Bachelor’s degree in business, accounting, or technical field OR equivalent work experience

Type

• Salaried, Exempt, Full-Time

Location

• Knoxville, TN (Hybrid)

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.