Product Manager

Job Description
Infosys Helix is seeking a Product Manager for this growing team. This role requires close partnership and collaboration with Customer Organization and Product engineering teams. Essential Job Duties shall include evaluating the product we are building against customer current and future needs as well as competition to be able to identify table stake, differentiated and innovative features that need to be built into the product.
Key Competencies

• Experience in market leading healthcare products (key emphasis).
• Proven track record of at least 5 years in software product management roles.
• Capability/Feature planning and design, manage the specifications of their development, and monitor their on-going operation to better understand customer experiences.
• Clearly communicating progress towards delivery, technical challenges that may occur.
• Act as a thought leader and subject matter expert in the assigned product area, develop essential product documentation including business case, business requirements and use cases.
• Own product backlog and collaborate closely with the platform engineering team.
• Create Journey Maps that re-imagine/re-define the healthcare problematic process areas
• Understanding of trends affecting customer adoption.
• Experience of working with enterprise customers, both technical and business, and at all levels.
• Influence leaders in diverse functional areas
• Strong business acumen including experience in estimation and pricing, market research.
• Demonstrated ability to navigate ambiguity and adapt quickly to new technology and processes.

 
Required Qualifications:

• The candidate must be located within commuting distance of Tempe, AZ or Richardson, TX or be willing to relocate to this area. This position may require travel in the US.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Education.
• 7 Yrs of experience in Information Technology.
• 5 years of healthcare experience or 5+ years of product management experience. Expertise in one or more payer functions – Product, Member, Provider, Contracting, Claims, Quality, Risk Adjustment, HEDIS
• Hands on experience working with Payer/ Provider/ PBM organizations.
• Product Management/Product Engineering /Healthcare Operations .
• Experience working with industry leading Enrollment, Claims, Billing or EHR systems.
• Managing product lifecycle in whole – from ideation, exploration, approval, development, implementation,  measurement, and ongoing development.
• Expertise in US Government Program Line of Business  - Medicare, Medicaid, Duals, Marketplace.
• Plan Sponsor & Product, Enrollment & Billing, Provider Data Management, Provider Network Management, Claims, Encounters, Medicare and Marketplace Risk Adjustment.
• Developing results-oriented strategies to solve complex and open-ended business problems.
• Diverse external stakeholders to analyze business viability, technical feasibility and user desirability.
• Market Analysis and Product fitment .
• Diverse teams and providing direction on backlog prioritization.
• Communicating and facilitating architecture design discussions/decisions and impacts to key stakeholders.
• Customer success on managing customer engagements and requirements.
• Leading business pursuits and product demonstrations.
• Agile Product Development Methodology.
• Ability to work with distributed teams in India and US.
• All applicants authorized to work in the United States are encouraged to apply.

Preferred Qualifications:

• Ability to elicit information from myriad of SMEs (technical & business).
• Ability to provide thought leadership and influence to implement strategic methods.
• Excellent and assertive communication skills.
• Ability to switch between projects and maintain consistency.
• Ability to be a part of a diverse team/ multiple stakeholder environment.
• Working in an agile environment- with Scrum, Kanban, SAFe methodologies.
• Experience and desire to work in a Global delivery environment.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.

 

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.