SaaS Senior Product Manager, Payments (Remote, EST Preferred)

JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We are over 1,250 employees strong, all focused on customer success. For more information, visit www.jaggaer.com 

As a Product Manager, you will manage all stages of the product lifecycle for JAGGAER’s new payments solution. This includes the development of the product strategy and roadmap, requirement analysis, functional design, release planning, on-going development support and core go-to-market activities.

You possess a unique mix of business, technical and industry know-how as well as a strong drive to understand the challenges of the target markets to deliver innovative and profitable solutions.

Responsibilities:

• Drive product innovation around the JAGGAER Pay product line, operating like a start-up within the larger organization.
• Build compelling roadmaps which address current and emerging market requirements to maximize JAGGAER’s value proposition.
• Collaborate with engineering and other cross-functional teams to ensure the successful delivery of new products and features
• Engage closely with JAGGAER Fintech Partners to co-design and launch fully integrated payment solutions
• Drive the overall pricing strategy, financial forecasting and product metrics/KPIs
• Work closely with early adopter customers to ensure successful outcomes
• Prioritize development requirements effectively in line with the overall business plan and market problems that need to be addressed.
• Serve as a subject matter expert in sales calls, prospect and customer meetings.

What You Will Bring:

• 3+ years of experience in a SaaS technology business
• Experience working with B2B payments, fintech, and API integration platforms; bonus for accounting or procurement experience
• Experience in product management, product owner, or related roles
• Knowledge of software development lifecycle and agile methodologies
• High level of customer focus and ability to establish good customer relationships as an organizational leader
• Analytical and strategic thinking, solid decision-making skills in the face of imperfect data
• Strong planning, written and verbal communication skills (incl. public speaking & teaching)
• Experience collaborating with executives and business stakeholders to build consensus on roadmap and deliverables
• Strong organizational skills, including demonstrated prioritization skills in a rapidly changing environment
• Ability to support and manage global teams across time zones
• Ideally located in Research Triangle Park, NC area or at a minimum in eastern time zone

What does success look like? 

• You are focused on customer success: You visit our clients and immerse yourself in their problems and challenges. You understand their work environments and how our products help them achieve their goals.
• You are highly collaborative: You actively engage the rest of the organization and partners in product related aspects to gain a better insight and understand of the market requirements. You initiate discussions with sales leadership, value engineering and product marketing to drive continuous improvement across the product lifecycle
• You demonstrate strong subject matter expertise in JAGGAER’s invoicing and payment solutions as well as having a deep understanding of market requirements and tendencies

WHAT WE OFFER:

We strive to support our employees & their families. Your health & well-being are essential. JAGGAER offers a variety of programs to help you manage your overall wellness and be your best self. At JAGGAER, you’ll find great medical plans, adoption benefits, wellness reimbursement, generous parental leave, 401(k) match, a flexible work environment, no limit on vacation days for exempt employees, and much more!

OUR VALUES:

Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created.

Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success.

Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result.

Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)