Sr. Product Manager II (5509)

As Sr. Product Manager II, you’ll lead the development and enhancement of the ServiceNow Asset Management functionality for a large scale cloud and data platform. This role will focus on designing and implementing solutions that optimize asset lifecycle management, improve data accuracy, and support organizational goals. The ideal candidate will collaborate with cross-functional teams to ensure ServiceNow Asset Management capabilities meet business needs and deliver measurable value.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Lead the design, development, and deployment of the ServiceNow Asset Management module, ensuring alignment with organizational objectives and industry best practices.
• Define and prioritize the product roadmap for asset management functionality, balancing stakeholder requirements with technical feasibility.
• Collaborate with internal stakeholders to gather and refine business requirements, translating them into actionable development plans.
• Oversee the configuration, customization, and integration of the ServiceNow Asset Management module with other enterprise systems.
• Develop and implement processes for effective asset lifecycle management, including procurement, deployment, maintenance, and decommissioning.
• Monitor system performance and data integrity, implementing improvements as needed to ensure reliable and accurate asset tracking.
• Stay informed about emerging trends and updates in the ServiceNow platform to incorporate new features and enhancements into the asset management functionality.
• Act as the primary point of contact for asset management-related questions and issues, providing guidance and resolving challenges effectively.
• Conduct training and workshops to ensure stakeholders understand and utilize the ServiceNow Asset Management module efficiently.

What you’ll need to succeed:

• An active, U.S. Government issued, Secret security clearance (or higher) OR the ability to obtain.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. (Or relevant experience in leu of degree)
• 7+ years of experience in product management, IT asset management, or a related field, with a focus on enterprise IT solutions
• Demonstrated expertise in ServiceNow platform implementation with experience in the IT Asset Management module a plus
• Proven track record of leading end-to-end product development initiatives, from ideation to deployment.
• Strong agile development experience including developing a roadmap, managing a backlog, and engaging with stakeholders and users
• Proficiency in configuring and customizing ServiceNow modules.
• Exceptional communication and stakeholder management skills, with the ability to translate technical concepts into business value
• Analytical mindset with a focus on data-driven decision-making.
• Ability to lead cross-functional teams in a collaborative and agile environment.

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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