Sr. Product Manager – TripExcess – S&S Transportation & Sharing Economy Underwriting (Remote)

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work^® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

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Sr. Product Manager – TripExcess – S&S Transportation & Sharing Economy Underwriting

Company Overview: Crum & Forster Insurance is a leading national insurance carrier, specializing in innovative insurance solutions across various industries. Our Transportation & Sharing Economy division focuses on providing cutting-edge insurance products tailored to the evolving needs of the transportation industry and technology platforms with unique commercial auto exposures.

Job Overview: As the Product Manager for TripExcess, you will play a pivotal role in driving the success and adoption of our patented insurance program within the transportation industry. You will lead initiatives to raise awareness, manage client relationships, and ensure exceptional customer service.

What you will do:

• Serve as the subject matter expert and primary point of contact and ambassador for TripExcess, represent C&F in engaging with insurance producers, motor carriers, and freight brokers.
• Develop and execute public campaigns to increase awareness and adoption of TripExcess.
• Create and implement onboarding training programs for new clients to facilitate seamless integration and understanding of TripExcess.
• Identify market opportunities, develop, maintain and enhance relationships with existing clients to ensure high levels of customer satisfaction and retention.
• Collaborate closely with internal teams, offering specialized intelligence, analysis and recommendations to continuously refine and improve TripExcess based on market feedback and industry trends.
• Develop and implement a comprehensive communications strategy for the Transportation & Sharing Economy division to enhance brand awareness and engagement with key insurance producers.
• Provide coaching to junior staff as needed

What you will bring to C&F:

• Bachelor's degree in Business Administration, Marketing, or related field (or equivalent experience).
• proven experience in product management or related roles within the insurance or transportation industry.
• Strong understanding of excess liability insurance and transportation logistics preferred.
• Experience with public relations and media engagement.
• Excellent communication and presentation skills with the ability to effectively engage diverse stakeholders.
• Strategic thinker with the ability to develop and execute initiatives that drive business growth.
• Experience in developing and managing marketing campaigns and client engagement programs.
• Certifications in product management or related disciplines.
• Familiarity with insurance regulatory requirements and compliance.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know