Technical Product Manager

Technical Product Manager - 6 months contract to hire

Location: Altamonte Springs, FL (Hybrid role, must be able to work 2 days ON-SITE) The first two weeks are ON-SITE/IN PERSON

Schedule: M - F 8:00a-5:00p

Pay: $50/hr

GENERAL SUMMARY:

The Technical Product Manager (TPM) is responsible for the product planning and execution of the product lifecycle - design, build, implementation and support - of the consumer engagement platform. The TPM will work with cross- functional teams to design, build and roll-out products that deliver the company's vision and strategy. The TPM will be responsible for the performance of their product and the KPI's related to their product. The TPM will also work closely with dev teams in an agile environment and will be responsible for managing backlogs and roadmaps, writing stories and other typical agile processes.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Determine customer needs and translate them into requirements.
• Collaborate with internal teams (developers, engineers, architects, quality assurance, UX, activation and operations) and external vendors.
• Build roadmaps and backlogs and define requirements. Make sure that requirements are fully understood and that implementation plans match expectations.
• Define success criteria for testing and product acceptance.
• Lead and facilitate provision of internal and customer training on how to use the product.
• Answer incoming questions about the product and its capabilities. Serve as a product evangelist and subject matter expert to the stakeholders.
• Facilitate the creation and maintenance of proper product documentation.

KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:

• Understanding of Product Management principles
• Understanding of business KPI's and the ability to drive them
• Excellent written and verbal communication skills
• Outstanding project and time management skills
• Strong problem-solving skills and willingness to think outside the box

KNOWLEDGE AND EXPERIENCE PREFERRED:

• Technical skills such as SQL, Postman etc.

EDUCATION AND EXPERIENCE:

Education and Experience Required

• 3-5 years' experience in software product management
• Experience working with designers, engineers, and various stakeholders to coordinate, plan, execute, and track product releases from beginning to end

Education and Experience Preferred

• Bachelor's degree in a relevant field or equivalent experience
• Experience in an agile development environment

LICENSURE, CERTIFICATION OR REGISTRATION:

• Scrum Certifications from Scrum Alliance or Scrum.org (PSM1/ PSPO/CSPO/CSM)
• Epic MyChart