Technical Product Manager - Platform Engineering

Are you ready for a career you can BELIEVE in?

• Do you have a strong belief in the 2nd Amendment?
• Do you support the natural-born right to armed self-defense?
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. 

The USCCA safeguards life, freedom, and finances for responsible American gun owners. Learn more about the USCCA at https://www.usconcealedcarry.com/

This position is based at our corporate headquarters in West Bend, Wisconsin and requires a minimum of 3 days per week in office.

Position Summary:

As a Technical Product Manager at Delta Defense, you are the driving force behind delivering critical technical initiatives that impact our strategic goals. You will collaborate with platform engineers and cross-functional engineering teams, translating business objectives into actionable technical roadmaps and ensuring seamless execution. By fostering strong relationships with key stakeholders in engineering, analytics, security operations, and marketing, you will align technology solutions with business needs and ensure that every project delivers maximum value.

You will champion Agile practices, lead technical discussions, and facilitate Sprint planning, all while keeping projects on track and stakeholders informed. In this role, you will transform complex challenges into clear, actionable goals, anticipate roadblocks, and adapt quickly to changing priorities. Your technical acumen combined with strong project management skills will ensure that teams are focused, deadlines are met, and innovative solutions are delivered to support our growth.

We're looking for someone who can leverage their strong organizational skills and exceptional communication abilities in a way that accelerates our ability to support our growing business. 

Essential Duties and Responsibilities:

• Work with Platform Engineering leadership to define clear priorities, deliverables and staff projects.
• Facilitate regular technical team meetings to determine progress and address any questions or challenges regarding projects.
• Communicate regular project status in a clear and concise manner, elevating risks and issues to stakeholders and leadership.
• Ensure project documentation is complete, accurate and up-to-date.
• Facilitate project meetings and ensure action items are tracked and completed on time.
• Manage project change requests and scope creep, and ensure appropriate approvals are obtained.
• Use deep understanding of existing and potential solutions to help stakeholders realize short and long term vision, strategy, and goals, aligning technology with key business objectives.
• Drive the creation and management of the backlog to ensure correct prioritization based on business value, continuously engaging key stakeholders’ concerns, requests and input.
• Identify feature success metrics and business KPIs, formulating and communicating a vision of the feature. Be committed to constantly evaluating feature value to prioritize future development and identify new opportunities.
• Continuously improve project management processes and methodologies to boost efficiency and effectiveness.

Required Skills/Experience: 

• High school diploma or equivalent is required. 
• Bachelor’s degree in Business Administration, Information Management, or an equivalent combination of education, training and work experience.
• Experience as an Agile Product Owner or Scrum Master preferred.
• Strong written and verbal communication skills.
• Excels at building positive relationships with stakeholders, teams, and clients.
• Experience writing Epics, Features and User Stories.
• Experience managing a product backlog.
• Time management and reliability while remaining cool under pressure.
• Adaptability to a fast paced environment and changing business priorities.
• Understanding of core engineering concepts and technology including APIs, Kubernetes/orchestration platforms and event driven architecture.
• Experience in utilizing project management tools.
• Demonstrates the Core Values of Delta Defense, LLC.

Why YOU should Work at Delta Defense!

• 23 Days of Personal Time Off, 8 company holidays, plus paid day of volunteer service annually
• Personal protection, fitness, and home office reimbursement program ($500 annually)
• Robust insurance coverage options: Medical, Dental, Vision, HSA, FSA, Life, STD, LTD, & Pet Insurance
• Complimentary USCCA Elite membership & store discounts
• Nationally recognized in 2023 and 2024 as a Newsweek Top 100 America’s Most Loved Workplace
• Top Workplaces USA award in 2022!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 13 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• We are a fun, fast-paced, and rewarding place to work and grow!

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Anticipated application close: 12/20/2024

PM19