Technical Product Manager - Warehouse Management

Company Description

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) with customers worldwide. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.
Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities.  Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future.
We recognize that no business succeeds alone, and that’s why Acumatica is more than a product—it’s a thriving community of partners, customers, and creators committed to delivering technology that enables tomorrow’s leading companies to innovate, collaborate, and grow on their terms.  We’re a community working to continuously seek out better ways to work and to build the future of business, together.
Acumatica is owned by EQT Partners, one of the world’s leading investment companies.
Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.
To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Job Description

Acumatica is looking for a Technical Product Manager – Warehouse Management with expertise in business management software and deep knowledge of order management, inventory control, supply chain management, and warehouse management. The Technical Product Manager must have a passion for understanding the needs of mid-sized business customers and helping Acumatica deliver the requirements.

The Warehouse Management Technical Product Manager will help manage the product roadmap and gather feedback by working with Acumatica customers while keeping an eye on competitors and evolving technology. After speaking with stakeholders, the Technical Product Manager will define product requirements, and evangelize the distribution solution within the Acumatica community.

What the job entails:

Product Planning and Development

• Visit and speak with customers, partners, and internal teams to understand processes related to purchasing, order management, inventory management, replenishment, and warehouse operations.
• Drive a solution set across development and marketing teams through product requirements, user personas, product planning, and communication.
• Work with Business Analysts and engineering to ensure functional specifications meet product requirements.
• Work with Engineering to review product feature development progress and ensure what is being built meets product requirements.
• Monitor feature usage telemetry to better understand how users are using product capabilities for further enhancements.
• Create, maintain, and present product roadmaps.

Market Analysis

• Perform competitive product analysis and assessment comparisons.
• Visit existing Customers and Partners to gather requirements and gain market knowledge.
• Gain knowledge by managing focus groups, community engagement, user groups, and advisory boards. 
• Document and present product requirements.

Program Management

• Participate and deliver events and seminars.
• Ensure sales and partners are properly trained to ensure market success.
• Become a subject matter expert for distribution capabilities and processes.

Product Launch Readiness

• Execute new product release activities and coordination across the entire organization.
• Identify early adopters and manage the beta release process. 
• Review documentation and training materials and provide feedback and guidance to education teams.
• Review output of the Quality Assurance group to ensure the needs of customers, prospects, partners, and markets are built and delivered to a high level of satisfaction.
• Work with marketing to properly message new features in the market by developing sales tools such as videos, fact sheets, data sheets, and more.

Qualifications

• You have 3+ years of product management experience in business applications, in the ERP space.
• You have at least 5 years domain experience in the distribution vertical markets and product experience with warehouse management systems (WMS) and supply chain management.
• You have experience working with engineering in delivering outstanding products.
• You enjoy spending time in the market to understand how customers use Acumatica and apply that knowledge to build and evangelize innovative solutions.
• You have experience working with cross discipline, geographically dispersed teams.  
• You possess a unique blend of business and technical savvy.
• You are detail oriented and organized, with strong decision making and time-management skills. 
• You have large company experience that you would like to apply to a smaller team. 
• You know how to build an action plan, lay out goals, strategies, tactics, and timelines. 
• You are self-driven and realistic about your goals. 
• You have exceptional organizational and communication skills. 

Additional Information

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.