Company Description
Our
client is a leading technology solutions provider in Saudi Arabia's
laundry sector, operating in Khobar, Dammam, Dhahran, and Riyadh. The
company specializes in developing integrated technical solutions that
enhance service quality, streamline operations, reduce costs, and
elevate customer experiences. To ensure top-tier service standards, it
partners with providers through an innovative tech franchise model,
uniquely applied in the Kingdom's laundry industry.
Job Description
The
Chief Product Officer (CPO) is a pivotal leadership role within the
company, responsible for transforming and driving the companys product
vision, strategy, and operational excellence. The CPO will lead the
development of customer-centric, sustainable product offerings and be a
key driver of innovation. This position requires a visionary leader with
a strong technical background who can integrate emerging technologies
to enhance product offerings, streamline workflows, and ensure the
companys growth objectives are met.
Key Responsibilities
-
Product Strategy & Vision:
Shape and execute the product vision aligned with long-term growth
goals. Develop and implement product roadmaps to enhance customer
engagement, differentiate offerings in a competitive market, and drive
sustainable growth.
-
Innovation & Technology Integration:
Lead the integration of advanced technologies and innovative business
models. Leverage technology to drive product innovation and enhance
operational efficiency.
-
Customer-Centric Focus:
Transform customer insights into actionable product innovations.
Continuously assess evolving customer needs and develop solutions that
enhance user experience and build brand loyalty.
-
Leadership & Collaboration:
Inspire and lead cross-functional teams, fostering a culture of
collaboration and creativity. Promote operational excellence while
mentoring high-performing teams.
-
Sustainability:
Align product strategies with environmental standards and
sustainability goals. Drive eco-friendly practices without compromising
product quality.
-
Market Positioning:
Establish the company as a market leader by continually enhancing
product offerings, ensuring the company maintains a competitive edge
within the tech-enabled laundry sector.
Qualifications
The
ideal candidate will possess a unique blend of strategic leadership,
technical expertise, and a forward-thinking mindset within the
e-commerce or tech-enabled service industries. Key attributes include:
-
Strategic Leadership: Proven
ability to align product strategies with overarching business goals and
implement data-driven solutions that drive long-term success.
-
Technical Expertise: At
least 10 years of experience in product management, with a minimum of 5
years in senior leadership roles. Expertise in tools such as Tableau,
Metabase, Adjust, and Webengage is required.
-
Customer-Centric Mindset: Deep
understanding of customer behavior, market dynamics, and the ability to
translate insights into impactful product innovations.
-
Leadership & Collaboration:
Strong communicator with the ability to influence teams across
departments. A natural leader who fosters a creative, high-performance
culture.
-
Sustainability Focus: A track
record of embedding sustainable practices into product development, with
the ability to reduce the carbon footprint without compromising
quality.
-
Preferred Background: Experience
in e-commerce, SaaS platforms, or tech-enabled service industries, with
a strong understanding of product lifecycle management and operational
efficiency.
-
Fluency in English: Excellent command of English, both written and verbal, is required to effectively communicate with stakeholders and drive cross-functional collaboration.
Additional Information
We offer a highly competitive and comprehensive compensation package, including:
- Competitive Salary
- Housing and Transportation Allowances
- Comprehensive Medical Benefits
- Performance-Based Bonuses
- Additional Perks (Annual leave, professional development opportunities, etc.)
This
is an exceptional opportunity for a highly skilled and visionary
product leader to join a forward-thinking company at the forefront of
tech-driven innovation in the laundry industry. If you are passionate
about driving sustainability, innovation, and customer-centric
solutions, we would love to hear from you.