Chief Product Officer (CPO)

Our client is a leading technology solutions provider in Saudi Arabia's laundry sector, operating in Khobar, Dammam, Dhahran, and Riyadh. The company specializes in developing integrated technical solutions that enhance service quality, streamline operations, reduce costs, and elevate customer experiences. To ensure top-tier service standards, it partners with providers through an innovative tech franchise model, uniquely applied in the Kingdom's laundry industry

The Chief Product Officer (CPO) is a pivotal leadership role within the company, responsible for transforming and driving the companys product vision, strategy, and operational excellence. The CPO will lead the development of customer-centric, sustainable product offerings and be a key driver of innovation. This position requires a visionary leader with a strong technical background who can integrate emerging technologies to enhance product offerings, streamline workflows, and ensure the companys growth objectives are met.

Key Responsibilities

• Product Strategy & Vision: Shape and execute the product vision aligned with long-term growth goals. Develop and implement product roadmaps to enhance customer engagement, differentiate offerings in a competitive market, and drive sustainable growth.
• Innovation & Technology Integration: Lead the integration of advanced technologies and innovative business models. Leverage technology to drive product innovation and enhance operational efficiency.
• Customer-Centric Focus: Transform customer insights into actionable product innovations. Continuously assess evolving customer needs and develop solutions that enhance user experience and build brand loyalty.
• Leadership & Collaboration: Inspire and lead cross-functional teams, fostering a culture of collaboration and creativity. Promote operational excellence while mentoring high-performing teams.
• Sustainability: Align product strategies with environmental standards and sustainability goals. Drive eco-friendly practices without compromising product quality.
• Market Positioning: Establish the company as a market leader by continually enhancing product offerings, ensuring the company maintains a competitive edge within the tech-enabled laundry sector.

The ideal candidate will possess a unique blend of strategic leadership, technical expertise, and a forward-thinking mindset within the e-commerce or tech-enabled service industries. Key attributes include:

• Strategic Leadership: Proven ability to align product strategies with overarching business goals and implement data-driven solutions that drive long-term success.
• Technical Expertise: At least 10 years of experience in product management, with a minimum of 5 years in senior leadership roles. Expertise in tools such as Tableau, Metabase, Adjust, and Webengage is required.
• Customer-Centric Mindset: Deep understanding of customer behavior, market dynamics, and the ability to translate insights into impactful product innovations.
• Leadership & Collaboration: Strong communicator with the ability to influence teams across departments. A natural leader who fosters a creative, high-performance culture.
• Sustainability Focus: A track record of embedding sustainable practices into product development, with the ability to reduce the carbon footprint without compromising quality.
• Preferred Background: Experience in e-commerce, SaaS platforms, or tech-enabled service industries, with a strong understanding of product lifecycle management and operational efficiency.
• Fluency in English: Excellent command of English, both written and verbal, is required to effectively communicate with stakeholders and drive cross-functional collaboration.

We offer a highly competitive and comprehensive compensation package, including:

• Competitive Salary
• Housing and Transportation Allowances
• Comprehensive Medical Benefits
• Performance-Based Bonuses
• Additional Perks (Annual leave, professional development opportunities, etc.)

This is an exceptional opportunity for a highly skilled and visionary product leader to join a forward-thinking company at the forefront of tech-driven innovation in the laundry industry. If you are passionate about driving sustainability, innovation, and customer-centric solutions, we would love to hear from you.