ITAM Product Manager

The ITAM Product Manager role sits within SHI’s IT Asset Management team. We empower businesses to effectively manage, optimize, and protect their IT assets throughout their lifecycle. Our innovative approach and cutting-edge technology help organizations achieve operational efficiency, cost savings, and compliance. Join our dynamic team and contribute to shaping the future of IT asset management.

We are seeking a highly motivated and experienced Product Manager to join our ITAM team. The Product Manager will be responsible for driving the vision, strategy, and execution of our ITAM products. This role requires a deep understanding of IT asset management, market trends, customer needs, and the ability to translate these into innovative product solutions. The ideal candidate will have a strong background in product management, excellent communication skills, and a passion for delivering exceptional products.

The ITAM Product Manager role will report to the ITAM Product Team Manager and can be office based in Somerset NJ, Paris France, or Milton Keynes, UK offices.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include but not limited to:

• Develop and execute the product strategy and roadmap for ITAM solutions, aligning with the company’s overall vision and business goals.
• Conduct market research and competitive analysis to identify opportunities, trends, and customer needs.
• Collaborate with cross-functional teams including engineering, sales, marketing, and customer support to deliver high-quality products on time and within budget.
• Define product requirements, create detailed user stories, and prioritize the product backlog.
• Work closely with engineering teams to ensure clear understanding of requirements and successful implementation of features.
• Engage with customers, gather feedback, and incorporate insights into product improvements and new features.
• Monitor product performance, analyze key metrics, and make data-driven decisions to enhance product success.
• Communicate product vision, progress, and updates to stakeholders, ensuring alignment and transparency.
• Stay updated on industry best practices, emerging technologies, and regulatory changes impacting IT asset management.
• Drive product launch activities, including creating marketing materials, training sales teams, and supporting go-to-market strategies.

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field. MBA or advanced degree is a plus.
• Minimum of 2 years of experience in a Product Manager or Product Owner position
• Agile Certified 
• Proficiency in product management tools and methodologies, such as Agile/Scrum.
• Experience with market research, competitive analysis, and customer feedback gathering.

• Excellent analytical and problem-solving skills, with a data-driven approach to decision making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Demonstrated ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Strong business acumen and strategic thinking capabilities.
• Passion for technology and staying current with industry trends and advancements.
• Ability to manage the multiple priorities simultaneously to agreed timescales
• Exceptional research skills and the ability to manage details
• Exceptional organization and time management skills
• Proactive analysis and improvement of processes
• Ability to stay self-motivated and self-directed.
• Willingness to adapt to changing business and technical priorities.
• Ability to work in a fast-paced, high-performance team environment.
• Ability to create high-quality documentation with precision 

• Complete all LISA Training Modules & pass all Exams
• Agile Certified

• This role will require occasional travel both nationally and internationally (25%)

• The estimated annual pay range for this position is $70,000 - $100,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status