**This role is a Hybrid role requiring two days a week in a Wolters Kluwer office**
Are you driven to develop products that impact people’s health and lives? Do you want to use your skills and talent to make a
meaningful impression on healthcare and improve patient outcomes? If your answer is yes, come and join our dynamic team of
awesome designers, clinicians, technologists, and product managers who all share the same passion as you!
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Lead Technology Product Manager – Commercial Drug Information role for Medi-Span represents the voice of the customer and is responsible for researching, designing and introducing innovative embedded solutions into the healthcare market, benefiting our customers and partners and those who depend on them. This dual-facing role will be the bridge between market and engineering teams and will focus on data and solutions that support Payers, PBMs, Life Sciences and Medicare/Medicaid programs.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company working
on the front lines of clinical care. Our flagship products include UpToDate, Lexicomp, Medi-Span and Emmi Solutions.
Essential Duties and KEY responsibilities
Product delivery and execution for new products, features and offerings following an agile data-driven SaaS product lifecycle model
Manage existing products for your product domain areas, provide data-driven decisions, prioritize new investments and tradeoffs and grow the product value
Define market personas, use cases, adoption targets, ROI metrics and product success criteria
Create business cases and interact with technical product owners to ensure your vision is translated into actionable and accurate requirements
Assist in creation and maintenance of marketing collateral, product training and documentation materials in support of the launch, implementation and support of your solutions
Conduct ongoing market and competitive landscape research and present findings to internal stakeholders
Work closely with customers, clinical and commercial subject matter experts, engineering and sales to define segment-specific (e.g. Payer, PBM, Life Sciences, etc.) product strategies
Curate relationships with customers and their customers and be able to represent the ‘voice of the customer’ for product and engineering activities
Participate in select industry conferences and customer events representing subject matter expertise areas and related products
Drive collaboration and coordination with cross functional stakeholders and business leaders to execute the broader product strategy
Manage the overall success of your product areas throughout the product lifecycle, facilitate feedback activities and drive continuous improvement activities
Other Duties
Be a driver for product innovation in US drug pricing benchmark data types including WAC, AWP, NADAC, ACA FUL, ensuring our solutions meet customer needs in existing and future commercial data workflows
Be a driver for product innovation in US healthcare government and regulatory published drug information and policy data sources (CMS, FDA, etc.) covering drug control/compliance programs, covered programs (Medicare/Medicaid) and other government drug-related policy and program information
Have an in-depth understanding of drug classification systems, drug packaging attributes, drug clinical attributes and how they are used in drug decision support workflows
A highly-motivated, self-starter, team-player able to innovative, create efficient solutions and drive them to completion
Hunger to learn new things, satisfy customer commitments, and effectively track project and program activities for your product areas
Participate in product pricing/packaging activities with Product Marketing team members
Deliver product demonstrations to prospects/customers, evangelize product capabilities and industry thought-leadership
Perform other duties as assigned by manage
Job Qualifications
Education:
Bachelor’s degree in business, computer science, or healthcare or equivalent field preferred
Experience:
Minimum 7 years’ experience in commercial drug data roles or related field or related projects
Minimum 5 years’ experience in government/regulatory data roles or related field
Minimum 5 years’ experience working with healthcare embedded data, data systems or data workflows
Minimum 3 years’ experience with hands-on SaaS product management or related product creation experience
Experience with Jira, Confluence and lean development methodologies is a plus
Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)
Ability to manage multiple projects simultaneously with effective time/capacity management
Strong interpersonal, communication and relationship-building skills
Detail-oriented analytical approach to solving challenges
Enjoy making data-driven decisions and working with data-intensive products
Ability to work in a dynamic environment and resolve ambiguity
Competency in Microsoft applications including Word, Excel, PowerPoint, Teams, and Outlook
Ability to work effectively in a matrix management and cross-functional environment
Ability to work with remote teams and geographically distributed stakeholders
Confidence to speak up and take action and ownership when required
Travel requirements
Maximum 10% Travel – typically up to three US travel activities per quarter (2-3 days each) for customer engagement, industry events and team activities.