DescriptionThe Product Manager IV (Controls) is responsible for managing one or more primary product categories throughout the product life cycle. This is a new and exciting role within the Rheem organization. We are looking to skate where the puck is going! As Rheem looks forward to making a leap in the digital world, transformation of our traditional platforms will be key. Activities include developing a product roadmap, conducting competitive benchmarking, identifying and filling product gaps, leading cross-functional teams in developing new products and digital solutions, managing product cost and profitability, monitoring and adapting the product portfolio strategy for smart connected products, leading project management work, and providing marketing support for commercialization, pricing, sales, training, literature, and promotions. The Product Manager – Controls will have a key role in developing and implementing new solutions and offerings around products, digital services, and integrations with outside partners.
This position will serve our Water Heater Division, located in Roswell-GA, Atlanta-GA, Indianapolis-IN, Fort Smith-AR, or Lewisville-TX (Hybrid).
Responsibilities- Engage directly and deeply with customers to uncover needs and requirements, in order to develop a winning product roadmap for our controls and connected products space
- Support project teams with deep insights on controls functionality, app experience, digital tools, sensor technologies, data solutions, etc.
- Define controls and connectivity requirements and user cases
- Lead and implement strategic solutions with outside partners providing value add to end customers and utilities
- Develop enterprise solutions with UX in mind for multi-device support
- Partner with cross functional teams to complete project justification analysis via ROI & payback periods and develop project buy-in.
- Develop and maintains a controls and connectivity product road map that positions Rheem to win in the marketplace, drives customer centric innovations, ensures P&L growth, and includes the latest VOC input
- Collaborate with engineering, manufacturing, sales, and purchasing to drive cost reduction activities to maintain and grow product portfolio profitability.
- Partner with marketing to provide the sales team with the necessary sales knowledge, training and materials enabling them to sell the product.
- Lead competitive benchmarking activities to identify and address product gaps such as product teardowns, PEP process, customer interviews, online research, and other benchmarking methodologies.
Qualifications- An innovative spirit and an ability to think creatively
- Bachelor’s degree in Engineering, Marketing, Business Administration, or related field.
- 7+ years of experience in product management, marketing, sales, and engineering related fields.
- High technical aptitude
- Understanding of both smart home ecosystems and building management systems
- Able to work with cross-functional teams (e.g. product managers, engineers, marketing teams) and external subject matter experts
- Passionate about building and owning innovative, customer facing products
- Strong proficiency in launching products and new features in web, native iOS, and Android
- Experience in agile software development. Able to adapt to change and open-minded
- Experience and understanding in advanced technology areas such as Artificial Intelligence / Machine Learning and Internet of Things (IoT)
- Great presentation and communication skills
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Preferred Qualification:
- Excellent understanding of the smart grid and smart home eco-system, including field equipment, grid monitoring and control systems
- Familiarity with existing technologies and industry practices around connected home technology.
- Familiar with utility challenges, use cases, and market opportunities, in addition to utility business case modeling.
- Master’s degree in Marketing, Business Administration, or related field.
- Sales, marketing, or HVAC / Water Heating industry experience preferred.
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