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Product Manager Principal II

Vertex
Full-time
On-site
Pennsylvania, United States

Job Description:

This position is responsible and accountable to drive market facing initiatives across the Vertex organization and definition and execution of those requirements

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Working directly with customers and partners to understand their needs and translate them into requirements.
  • Determining and maintaining software product and service requirements through an in-depth understanding of customer and partner needs.
  • Ensures Vertex competitiveness by creating continuous evolution of solutions derived from an invoice centric, market driven perspective to identify opportunities not yet covered by existing individual solutions. Leverages her/his electronic invoicing, AP/AR automation, Tax technology, Tax lifecycle and Tax process know how to identify opportunities for automation and innovation that are currently not covered
  • Additionally identifies opportunities for End to End solutions by integration and or API’s between solutions and recommend harmonizing and standardizing roadmaps.
  • Participates as a trusted advisor to the suite owner to assist in the definition of individual solutions and their evolution
  • Training customer facing departments on product enhancements and initiatives
  • Maintains frequent contact with customer, partner and other market participants to identify pain points and derive innovation ideas.
  • Presents and represents Vertex in conferences to showcase Vertex thought leadership
  • Routinely attends trade shows and maintains excellent awareness and fluency in competitor offerings leading to driving differentiated product offerings and enable sales and marketing differentiation in offerings.
  • Creates and maintains mechanism for receiving and tracking input on requirements from prospects, customers, internal staff, partners, trade shows and industry analysts.
  • Occasional travel required.

SUPERVISORY RESPONSIBILITIES:

  • N/A

KNOWLEDGE, SKILLS AND ABILITIES:

  • Understanding of “jobs to be done” in the global AP/AR automation space
  • Thorough understanding of tax compliance and reporting
  • Thorough understanding customer needs and translating them into solution requirements
  • Must have excellent Business acumen and knowledge of core, emerging and competitive markets in the tax technology space
  • Ability to articulate and translate business problems into solutions in a cloud environment
  • Generally understand the impact of eco systems and how to build solutions for and to integrate with them
  • Excellent presentation skills with ability to make presentations to top management and senior leaders within our customers
  • Proven ability to work in a matrixed environment, and lead by influence
  • Proven ability to stay on task, overcome obstacles, meet deadlines and milestones, and deliver work by agreed upon dates.
  • Demonstrated ability to drive results virtually with distributed global teams

EDUCATION AND TRAINING:

  • Bachelor’s Degree in Business, Marketing or related discipline or equivalent work experience. MBA preferred.
  • Fifteen (15) plus years of product management experience in software or consulting industry experience
  • Ten (10) plus years in the AP/AR automation industry with focus on driving electronic invoicing compliance solutions
  • Experience working in the transaction tax field (Sales and Use Tax, VAT and returns) is preferred
  • New product development cycle

Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.

• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.

• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.