Company Intro
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.
Other recent awards include:
• Two-time winner (2024, 2023) National Top Workplaces
• Two-time winner (2024, 2023) Top Workplace innovation
• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
• 2024 Cultural Excellence
• 2024 Technology Industry
• 2023 Top Workplace Leadership
• 2023 Top Workplace Purpose & Values
• 2022 Top Workplace Employee Appreciation and Employee Well Being
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!
Your Opportunity For Impact
We are looking for a highly skilled and experienced Senior Technical Product Manager to join our Accounts team. Your main responsibility will be to lead the development and enhancement of our customer identity access management, authorization services, and access control lists. These services handle tens of thousands of authorization calls per second and safeguard millions of new documents and files daily. You will collaborate with various cross-functional teams to deliver innovative solutions that meet customer needs and align with our business goals.
What Your Contributions Will Be
- Lead the product development lifecycle for the Accounts team, from ideation to launch and beyond.
- Collaborate with engineering, design, and other stakeholders to define product requirements and prioritize features.
- Develop and maintain a deep understanding of customer needs and market trends to inform product strategy.
- Work with the engineering team to ensure the successful implementation of product features and enhancements.
- Define and track key performance indicators (KPIs) to measure the success of the product.
- Communicate product vision, strategy, and roadmap to internal and external stakeholders.
- Manage and prioritize the product backlog, ensuring alignment with business goals
- and customer needs.
- Conduct user research and gather feedback to continuously improve the product.
What You Bring to the Team
- Bachelor's degree in Computer Science, Engineering, or a related field; MBA or advanced degree is a plus.
- 5+ years of experience in product management, with a focus on technical products.
- Strong understanding of software development processes and methodologies, including Agile and Scrum.
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.
- Familiarity with technologies such as RESTful APIs, GraphQL, and containerization (e.g., Docker, Kubernetes).
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Proven track record of delivering successful products in a fast-paced environment.
What Makes You Stand Out
- Experience working with account management or customer relationship management (CRM) systems.
- Experience or knowledge of authentication and authorization policy systems, and topics. Such as:
- Federated Identity, Identity Providers (IdPs) as a service, Identity Service Providers (SPs), JsonWebTokens (JWTs), Multifactor Authentication, time, attribute, or relationship based access controls
- Rich understanding of software development policies
- Knows the difference between Authentication and Authorization systems.
- Strong problem-solving skills and the ability to think strategically.
- Ability to manage multiple priorities and projects simultaneously.
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 9 paid holidays
- Monthly contributions for wellness
- Access to LinkedIn learning with monthly dedicated time to explore
Equal Opportunity
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.