Technical Product Manager

The technical product manager will guide products from conception to launch, working with our users to understand the problems we can help them solve and translating them into solutions. In this role, you will work with various teams at Pack Health and Quest to support some of our largest clients, in turn helping thousands of individuals live healthier, happier lives. This is a role for someone who likes to take ownership, enjoys working in a quickly changing environment, has a great eye for detail, and is energized by making people’s lives easier and more productive. If this sounds exciting to you, you may be a good fit for our team.

* This is a hybrid position that requires working in the office three days a week.

Responsibilities:

• Customer discovery: understand the needs of our internal and external users through qualitative and quantitative research (e.g. interviews, data analysis)
• Solution design: work with engineering and product design to produce high quality solutions to customers’ and users’ problems, ensuring the team has the necessary context they need to implement those solutions
• Prioritization: own the product and sprint backlogs for your areas of responsibility, clearly articulating the ‘why’ behind prioritization decisions and using data and insights to drive those decisions
• Stakeholder management: work cross functionally to manage expectations, communicate and coordinate releases, and support the adoption of new products and functionality

Required Education:  BA or BS or equivalent work experience

Preferred Education:  Advanced Degree/MBA a plus.

Required Work Experience:  Minimum of 3+ years of Product Management, Software Development or similar Business Analyst role

Skills:

• A technical background, with an understanding of full-stack software development
• BA/BS or higher in a relevant field (e.g. computer science), or equivalent work experience
• 3-5 years of work experience in product management and/or software engineering
• Excellent communication and interpersonal skills; comfortable speaking with customers and users
• A passion for using product discovery techniques to identify customer/user problems and solutions
• Ability to learn quickly, prioritize effectively, and work independently
• Experience working as part of an agile product team
• Experience with VOIP systems, the AWS ecosystem, and/or API development a plus

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.